What is the Difference Between Highly Engaged Employees and Moderately Engaged Employees?

March 2, 2010 by Gail  
Filed under Call Center Supervisor, Employee Motivation

990401_marketI suspect everyone can define a disengaged employee so we will focus on disengagement (the symptoms and costs) in a separate article. How do you define a highly engaged employee and how is this different from a moderately engaged employee? Is the difference the results you achieve?

Possibly or is it related to the right behaviors and attitudes!Certainly hard work is one contributing factor to high engagement but not the only factor. Let’s take a closer look at the difference.

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