Tips for Reducing Multitasking Madness

By Angela Burmeister, Phone Pro Trainer

It’s 8:05am and I carefully pry myself out of my car, balancing a non-fat Venti Caramel Macchiato in one hand and briefcase in the other, while participating in a conference call with my boss and our Sales Director on my cell phone. Just as I walk into the office, my work phone rings, the instant messenger on my computer starts singing and my co-worker is calling for help.

The Multitasking Madness has officially begun and I am the Master! I continue the conference call on my cell while letting the work phone go to voice mail. At the same time, I type a response to the instant message while writing a note to myself about a meeting later in the day, all the while giving my co-worker the oh-so-desperate index finger in the air signaling that I’ll be with her in just a moment. Ta-Da!! The Master of Multitasking has once again conquered the impossible…..or so I think.

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