Time Management
July 10, 2009 by Angie
Filed under Call Center Manager, Call Center Supervisor, Call Center Training
Description:
This module teaches you how to analyze your current time management skills. You will learn how to determine which areas need improvement and how to develop a detailed action plan to achieve the improvements.
Objectives:
By the end of this module, you will be able to
- Explain the purpose of effective time management.
- Better manage your time.
Module Contents:
- Where Does All of Our Time Go?
- Time Management Profile
- Daily Time Log
- Daily Time Recommendations
- Tips for Better Time Management
- Tips to Help You Use Your Time More Effectively
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