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Overcoming Palpitations Caused By Pending Presentations

August 24, 2011 By Leave a Comment
daydream

Many charismatic and commanding professionals are reduced to quivering wrecks when having to speak publicly to small or large audiences made up of people they either know or do not know.

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Losing Your Voice By the End of the Day?

April 25, 2011 By Leave a Comment

I cannot tell you how many people I meet who tell me that they are losing their voice by the end of the day. When this occurs, often they have little, if any, voice the following morning. And, it is not just happening to those on the campaign trail.

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PowerPoint Tip: Presentation Handouts: Yes or No, What Kind, and When?

April 15, 2011 By Leave a Comment

If you’re using slides properly, as a visual aide, you won’t most of what you say on the slides, so images of the slides won’t help people much.

Filed Under: Call Center Training, Workplace Communication Tagged With: , , , , , , , , ,

The 5 Commandments of Effectively Using Humor in Any Presentation

September 18, 2010 By Leave a Comment

I couldn’t believe I was going to open my presentation with that joke. Me, of all people! Yet, there I was. With my heart pounding in anticipation… I was about to bound onto the platform and speak in front of over 250 people.

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Why Training and Development of an Employee is Essential

March 21, 2010 By Leave a Comment

Employees, who receive training, are more prone to being successful within their organization, resulting in opportunities for advancement/promotion, and higher earnings.

Filed Under: Call Center Training, Employee Coaching and Development Tagged With: , , , , , , ,