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Six Warm Up Exercises Guaranteed to Create Energy

December 25, 2011 By Gail Leave a Comment

yeah!

These exercises can also be used periodically during longer meetings to break up the routine and allow participants to get up and move around.

Filed Under: Call Center Training Tagged With: excellent physical warm, longer meetings, meetings, nice warm-up exercise, participant, participants, quality team building, six warm up exercises guaranteed to create energy, team meetings, warm up exercises

Telecommuters and Remote Workers – Pay Attention!

June 5, 2011 By Gail Leave a Comment

So telecommuters and remote workers, next time you’re face-to-face with your team and tempted to sneak in some time working on your email, consider the opportunity you’re missing. Grab an extra cup of coffee and pay attention to what your peers have to say!

Filed Under: Remote Workers Tagged With: following work, long team meetings, nicole bachelor, remote workers, team meetings, Telecommuters, telecommuters and remote workers 8211 pay attention, telecommuting power, work, worker

Everyone Is A Morning Person, Right?

April 8, 2011 By Gail Leave a Comment

Call Center Best Practices

One thing needs to be made clear up front – there is no guarantee that this will always be the case and that some adjustments will be necessary by everyone on the team.

Filed Under: Employee Coaching and Development, Employee Motivation Tagged With: breakout training sessions, design cooperative teams, early morning meeting, employee morale, everyone is a morning person right, greater team focus, important team meeting, morning person, Team Building, team meetings

Effective Group Facilitation

March 22, 2011 By Gail Leave a Comment

Learn how to facilitate an effective group discussion with these simple pointers. Your discussion will flow and stay on track to achieve the desired outcome

Filed Under: Call Center Manager Tagged With: basic debrief questions, debrief questions, effective group, effective group facilitation, facilitators debrief format, group facilitation, management planning, management planning roles, team manager, team meetings

Are Your Weekly Team Meetings Weak?

March 2, 2011 By Gail 1 Comment

Do you ever find yourself at the head of that same oblong table in front of the same 10, 20 or more pair of glazed-over eyes, listening to yourself drone on about sales stats and production levels, asking if anyone has a topic that they’d like to discuss, knowing no one is likely to even hiccup?

Filed Under: Call Center Manager Tagged With: are your weekly team meetings weak, call center management, gratitude box, individual target goals, productive team meetings, team, team managerment, team meeting, team meetings, weekly team meetings

Five Fun Ideas For Your Team Meetings

October 28, 2010 By Gail Leave a Comment

Fun ways to liven up your regular staff or team meetings. Figure out what part you want to change and then adapt these exercises to your needs.

Filed Under: Call Center Manager Tagged With: five fun ideas for your team meetings, fun ideas, ice breakers, meeting, meeting ice breakers, peg kelley meetings, professional meeting facilitator, staff meetings, team meeting ice breakers, team meetings

Running Effective Meetings: Stop Chasing Rabbits!

October 11, 2010 By Gail Leave a Comment

Successful meetings begin with planning. Without a plan, you will end up chasing rabbits…or worse.

Filed Under: Call Center Manager, Employee retention, Human resources Tagged With: collaborative meeting, collaborative meeting design, collaborative meetings, effective meetings, manager meetings, meeting, meeting design-an explicit, nobel prize winner john nash, running effective meetings stop chasing rabbits, team meetings

Keep Those Meetings on Schedule

May 17, 2010 By Gail Leave a Comment

Learning how to run effective meetings will reduce frustrations and enable you to accomplish much more. Here are some tips to help you keep your meetings on schedule and ensure more is accomplished at each meeting.

Filed Under: Call Center Manager, Workplace Communication Tagged With: accomplishing your goals, business meetings, keep those meetings on schedule, meeting, meeting agenda, meetings, new project plan, project management, team meetings, time management

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