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Creating a Successful Onboarding Program

June 18, 2011 By Gail Leave a Comment

We recently discussed the concept of onboarding and why it represents a solid investment both in terms of reducing your turnover ratio and increasing your overall productivity. But what does a comprehensive onboarding program include?

Filed Under: Call Center Training, Human resources Tagged With: company culture, comprehensive onboarding program, creating a successful onboarding program, Employee Training, new hire, new hire onboarding, new hire process, onboarding, onboarding programs, successful onboarding program

When Does Onboarding End?

February 9, 2011 By Gail Leave a Comment

However, simply retaining an employee past that 30, 60, or 90 day milestone doesn’t mean the integration process has necessarily been successfully completed.

Filed Under: Human resources Tagged With: acculturation process objectives, hire, nature of the job, new hire, new hire process, specialized skills training, state new hire, transactional onboarding, transactional onboarding functions, when does onboarding end

60-Second Guide to Creating a Great New Employee Orientation Program

May 19, 2010 By Gail 1 Comment

Creating a great new employee orientation program takes time and planning. There’s a huge checklist of administrative and technical aspects that you need to address before your new team member starts with your company. It’s worth the work though.

Filed Under: Call Center Training Tagged With: 60second guide to creating a great new employee orientation program, Employee Orientation Program, great new employee, new employee, new employee orientation, new employee orientation program, new hire, new hire checklist, New Hire Employee Orientation, new team member

Necessary Initial Steps For Setting Up a Mentoring Program For Your Organization

April 30, 2010 By Gail Leave a Comment

This article provides you some initial questions to be asked and plans to consider developing prior to the roll out of the mentoring program.

Filed Under: Call Center Training, Employee retention, Human resources Tagged With: employee mentoring, Mentoring, mentoring program, necessary initial steps, necessary initial steps for setting up a mentoring program for your organization, new hire, new hire mentoring, New Hire Orientation, new hire training, program

New Hire Mentoring

March 22, 2010 By Gail Leave a Comment

Having a new hire mentoring program will also equip the employees with a firmer understanding of the strategies needed for work.

Filed Under: Call Center Training, Employee Coaching and Development Tagged With: coaching, coaching and feedback, coaching new employees, effective Employee Feedback, employee coaching, Employee Engagement, Employee Feedback, Employee Motivation, new hire

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