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Onboarding and Assimilation: The First Step in Retention and Productivity

October 25, 2010 By Gail Leave a Comment

An employee will remember their first day of work at a new job. They will remember if their new manager and team were eagerly awaiting…

Filed Under: Call Center Training, Employee retention Tagged With: emmployee training, employee, Employee Retention, negative working conditions, New Hire Orientation, new hires, onboarding and assimilation the first step in retention and productivity, recent new hires, slide show presentation, typical hr paperwork

Necessary Initial Steps For Setting Up a Mentoring Program For Your Organization

April 30, 2010 By Gail Leave a Comment

This article provides you some initial questions to be asked and plans to consider developing prior to the roll out of the mentoring program.

Filed Under: Call Center Training, Employee retention, Human resources Tagged With: employee mentoring, Mentoring, mentoring program, necessary initial steps, necessary initial steps for setting up a mentoring program for your organization, new hire, new hire mentoring, New Hire Orientation, new hire training, program

How Does Your Organization View the Training Group?

April 17, 2010 By Gail Leave a Comment

Many organizations do not view the training group as a strategic function. As the head of a training group, you want to be seen as strategic. What you do adds value to the organization.

Filed Under: Call Center Training Tagged With: Employee Training, how does your organization view the training group, New Hire Orientation, new hire training, old training courses, presentation skills, training, Training Group, training program participants, training skills

The Advantages of a Training Needs Analysis

April 17, 2010 By Gail Leave a Comment

Happy businesspeople working on laptop

Too often, businesses and organizations buy training. Regrettably, the training is “off the shelf” and generic. What most organizations need is a laser approach to training.

Filed Under: Call Center Training Tagged With: Employee Training, New Hire Orientation, new hire training, presentation skills, regular training courses, successful business trainer, the advantages of a training needs analysis, training, training needs analysis, training skills

Human Resources Training – How to Implement Ethical Practices

April 14, 2010 By Gail Leave a Comment

In HR training leaders learn how to set an example for team members by being the role model and displaying ethical behavior at all times.

Filed Under: Call Center Training, Human resources Tagged With: Employee Training, New Hire Orientation, new hire training, presentation skills, training, training skills

New Hire Orientation

April 1, 2010 By Gail Leave a Comment

Below, we provide eight tips on how to coordinate both orientation and new hire legal compliance into an organized process.

Filed Under: Call Center Training, Human resources Tagged With: Employee Training, New Hire Orientation, new hire training, presentation skills, training, training skills