Leadership has an unusual opportunity to keep the organization from slipping financially, emotionally and productively, and actually thrive during an irregular economy. Here are five practices that will help lay the foundation for future growth.
Long-Term Organizational Success Requires Employee Engagement
April 26, 2010 By Leave a Comment
Getting Better Team Results
April 23, 2010 By Leave a Comment
What is the Difference Between Highly Engaged Employees and Moderately Engaged Employees?
March 2, 2010 By Leave a Comment
Highly engaged employees bring their companies added value, in many cases with the same training or comparable wages as a moderately engaged employees.
Benefits of an Engaged Employee
March 1, 2010 By Leave a Comment
Employee engagement is when employees are happy in their job, focused on the tasks assigned to them, and ultimately make the right choices to better the company. Having engaged employees can provide many benefits to your company that will increase the business’ overall success.
Are You Setting Yourself Up For Employee Retention Problems?
March 1, 2010 By Leave a Comment
A tumultuous workplace encourages employees to look for alternatives. Employee retention should be a priority for any company.
Understanding Individual Behavior: Motivation
July 9, 2009 By 2 Comments
Description: This module will help to identify your philosophies on motivation, examine motivational strategies to apply to specific situations, and demonstrate the importance of identifying employee motivators. Objectives: By the end of this module, you will be able to: Explain the supervisor’s role in helping employees achieve satisfaction of their needs. Identify motivational strategies that [...]
Sales Games- From Call Center Games
March 11, 2009 By Leave a Comment
Here is a selection from our product “Call Center Games“. This booklet contains over 100 activities to use with your teams to drive sales, motivate performance, and just have some fun as a team. Learn more about the complete product by visiting http://motivators.righttolead.com/. Description: Prior to the shift the supervisor prepares 10 – 15 3×5” [...]
7 Ways to Cut Loose from Old Sales Thinking
March 11, 2009 By Leave a Comment
By: Ari Galper Sooner or later, we all backslide into old ways of thinking about selling that lead us down the wrong path with potential clients. A few weeks ago, I had a phone conversation with Julie, who has been struggling with the old-style selling methods that her manager insists are the only way to [...]
Fun in the Workplace…No Way!
March 11, 2009 By Leave a Comment
By Angela Burmeister, Phone Pro Trainer As a trainer with PHONE PRO, I have been to many call center environments. Some of you might already be one of our many clients! If you are, then you have already been reaping the benefits of fun and humor in a training environment. When learning is fun, it [...]
