When choosing metrics for a Six Sigma project, it’s vital that they are used consistently. Inconsistent use of metrics leads to rework and lost opportunities, which are generally discovered once a project ends. This contradicts directly with the intentions of Six Sigma, as the focus is meant to streamline processes and save companies money.
Seven Ways To Be More Effective Using Metrics
March 11, 2009 By 1 Comment
By Lorre Zuppan Many organizations use performance metrics as a method for staying on strategy and measuring their progress. For many, however, it’s difficult to tell whether the effort put into gathering and reporting the measurements is worth the results. For those defining their measures through review of a standardized laundry list, any performance lift [...]
