Click Here To Tap Into Call Center Best Practices... Get Notified Through Our Feed When New Content Is Released
Powered by MaxBlogPress  

How to Hire the Best

testing

Have you ever hired the wrong person for an important position? You only have to make this mistake once to feel the significant “pain

Improve Retention (And Much More) With Employee Referrals of New Employees

Make sure that you write into your process a few guidelines about how to recognize good candidates. It should be clearly stated that this is not an opportunity to refer friends and family members who are not qualified.

Application or Resume Review

Reviewing Application or Resume Review application materials and resume for past education, jobs, and other experiences that are most relevant to the position. Note any questions about the information provided (or not provided) in the resume or application (e.g., gaps in employment, frequent job changes, changes in college major, etc.). Work Experience: Please Login or [...]

Are You Ready for an Unexpected Job Interview?

by Deborah Walker Most job-seekers wait to polish up their interview skills until they are looking for a new position. Important interview opportunities, however, can present themselves at any time. For example, Please Login or Register to read the rest of this content.

Coping With Job Interview Nerves

By Waller Jamison Most people are nervous before a job interview, after all, there is a great deal riding on it. Your future, your finances and your whole way of life are determined to a large extent by your career. So it’s crucial that you overcome your nerves when being interviewed for a job, especially [...]

How To Ace A Telephone Interview

By Tony Jacowski Telephone interviews save money and resources that can be better spent elsewhere; but most of all, they save time – which is always in short supply. Telephone interviews give the employer an idea of your phone techniques and are especially useful for companies looking to fill customer service positions. Why Are Phone [...]

Job Skills You Need To Be Hired

By: Mort Ferguson In the competitive market of job searching, there are specific skills that employers seek. The fact is that some people either have them or they don’t. Those who don’t have a higher risk of failure in the real world of employment. Overall, employers are more inclined to select people who fit specific [...]

Cover Letter Mistake #3: Call Me Because I Won’t Call You

By: Heather Eagar The last paragraph of your cover letter can be very powerful. How you end it could leave a lasting impression with the employer – good or bad. So before you sign off using your typical, “Please call me at your earliest convenience to set up an interview” kind of mumbo-jumbo, take care [...]

Job Interviews – Beware the Interview Attack!

There’s an interview tactic you need to be aware of and defend yourself against, especially if you’re involved in sales: The Attack. I’m not talking about a physical attack, of course. Here’s how a typical interview attack works… Candy Date goes to the interview and is warmly welcomed by the interviewer. The interview goes well, [...]

The Interview – the Two Lists of Commands

Patrick E Cavanaugh Most people hire for skill, but fire for character problems. I used to be primarily concerned with skills. But since I believe, anyone can learn to paint, if willing. People just don’t change character traits. They are who they are. When my kids were young, I read a book that said character [...]