Ice Breakers – Creating Conditions For Active Listening

May 30, 2010 by Gail  
Filed under Call Center Training

Ice Breakers – Creating Conditions For Active Listening

The aim of Ice-Breakers is to establish an agreeable environment for proceedings to happen by helping the participants feel at ease. These methods are all the more necessary when the people involved don’t know each other well enough to make a good beginning.

An ice-breaker will assist the participants with becoming relaxed and also set the mood for a discussion to develop. This relaxed state of mind will greatly aid the participants with being more focused and receptive so they can actively listen to all forms of communication.

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Enhance Your Leadership Skills With Active Listening

May 30, 2010 by Gail  
Filed under Employee Coaching and Development

The aim of Ice-Breakers is to establish an agreeable environment for proceedings to happen by helping the participants feel at ease. These methods are all the more necessary when the people involved don’t know each other well enough to make a good beginning. An ice-breaker will assist the participants with becoming relaxed and also set the mood for a discussion to develop. This relaxed state of mind will greatly aid the participants with being more focused and receptive so they can actively listen to all forms of communication.

Ice breakers are used not only in the beginning, but also when the meeting is in the midway or reaches a difficult situation. The content and timing of using an ice-breaker doesn’t need to be given excessive consideration – as some individuals instinctively understand how to implement an ice-breaker. With minimal training, others can easily learn this skill as well.

Ice-breakers are basically small exercises that inspire individual enthusiasm – making interpersonal situations more favourable, with the usual overall result of more meaningful interactions. Some of the commonly used ones are:

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