The Main Functions of the Human Resources Department

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The primary focus of Human Resource Management (HRM) is attracting, motivating and retaining the most qualified employees to implement the organization’s strategic plan effectively and efficiently.

360 Degree Feedback Is an Important Tool for Managers and Employees


360 degree feedback is a useful and important tool in either a performance management or employee development process or both.

Two Principles That Optimize Training Effectiveness!


With employee development programs projected to increase, there’s good reason to want the biggest return on your training investment!

Rethink the Way You Conduct Online Meetings

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Online meetings – designed to save time, reduce costs and communicate with a global workforce, right? In a perfect online world, maybe so.

Five Employee Training Recommendations

Call Center Training

Employee development and training isn’t a new phenomenon. It’s a well known fact that trained employees are the key to the success of any organization.

The Best Examples of Key Performance Indicators

Choice of key performance indicators is perhaps one of the most important stages in implementation of Balanced Scorecard.

Strep To Call Center