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Four Keys to Creating Effective Goals

In order for a goal to be effective and sensible, however, it should be more than just a desire or a hopeful intention. Following are several tips that will help you to develop realistic and effective goals.

What is the SMART Goal Method and How Does it Work?

Setting goals is an ongoing process. The success that you can gain from properly set goals is extremely rewarding in many ways.

Top 3 Myths of Leadership Debunked

By: Susan J. Schutz What happens people define “leadership” as something attached to a title, or a salary, or a corner office? Both managers and employees suffer the consequences! Explore what happens when leaders and staff buy in to the top 3 limiting “myths of leadership.” And learn how you can ask the provocative questions [...]

Call Center Goal Setting

We often hear about the importance of goal setting and action plans. Despite the obvious importance of planning, too many people drift through life allowing other people, institutions, and organizations to tell them what to do and how to do it. If your goals are not as clearly defined as they could be or if [...]