While speaking with a client recently, I was asked to help train her leadership team on how to coach employees. Once we discussed what the needs were, the client asked, “Can we do it in two hours?”
10 Quick Tips For Using Flip Charts
March 11, 2010 By Leave a Comment
Here is an article by Mike Aoki for our call center trainers with tips on using flip charts.
Presentation Skills – How to Generate Group Discussions
March 8, 2010 By Leave a Comment
Promoting group discussions makes your presentations more interactive, allows you to generate better group decisions and improves your team’s performance.
Training You Have To “Walk the Walk”
March 3, 2010 By Leave a Comment
Training can increase specific skill sets but education, coaching and mentoring is necessary for complete employee development which incorporates leadership into the equation.
The Training Room’s Featured Article for May
March 6, 2009 By Leave a Comment
If You Want to Learn—Get Your Body Moving Guila Muir Anyone who jogs regularly will tell you that they feel sharper both emotionally and mentally after a run. But did you know that when you exercise, you are also pumping up your ability to learn, think creatively, and perform better in intellectually demanding situations? According [...]
Five Tips to Present Like a Pro
March 6, 2009 By Leave a Comment
How to Rise Above the Crowd Guila Muir Over the last five years, I’ve noticed a dramatic change in the field of presentation skills. Increasingly, experts support the idea that being a “good enough” speaker is no longer “good enough.” Mere competency as a speaker is no longer enough to sell your ideas, bring communities [...]
The Power of the HOOK
March 6, 2009 By Leave a Comment
What is a Hook? In the literature on learning and presenting, hooks have many names. These include “opening gambits,” “advance organizers”, “ideational scaffolding” and “motivational sets.” (Weissman, 2003, Shulman, 1986, Bruning, 1995.) A hook is “an umbrella statement, activity or question that provides a conceptual link between the learner’s existing knowledge and the new learning.” [...]
Role of the Trainer – Engagement
March 6, 2009 By Leave a Comment
By Bryant Nielson Trainers can achieve engagement in many ways, from encouraging participation to sharing personal experiences and interactive activities. How the trainer encourages engagement is very important, but we can’t lose sight of the value this type of engagement brings to each training intervention. First, highly engaged participants will have higher levels of retention. [...]
Present Without Fear – PRACTICE
March 6, 2009 By Leave a Comment
By Drew Stevens Public speaking is one of the largest fears that people face. Whether a toast at a wedding or as business meeting facilitator- public speaking can be a nuisance. Some balk at embarrassment while others fear hesitating. Even for the most learned or the professional speaker, public speaking is difficult. Overcoming fear is [...]
How To Create A Powerful First Impression
March 6, 2009 By Leave a Comment
