Click Here To Tap Into Call Center Best Practices... Get Notified Through Our Feed When New Content Is Released
Powered by MaxBlogPress  

Enterprise Analytics for Contact Centers

There are a myriad of mathematical technologies available to forecasting analysts; however, the most important item to consider is that the data stream being forecasted matches well with the mathematical methodology chosen.

The Blended Call Center: Risky Or Revolutionary?

Advances in call center software have given rise to an exciting new idea for companies: blended phone centers.

Industry Recruiters

Industry Recruiters Just Careers Description: M.E.R. Inc. has been directly involved in the specialized industries through direct consulting and executive search and placement. We have been providing specialized executive search services for major local, national and international clients in the Direct Marketing, Call Center (Customer Care and Collections), BPO and CRM/E-CRM industries. Please Login or [...]