The trouble here is inconsistency. Ever been asked “Would you like some feedback?”…and felt a sense of trepidation; a sense of being uncomfortable because criticism was just round the corner?
It need not be like that and you, as manager, can make it different. Creating a positive activity that is valued by everyone, especially those on the receiving end.
You see, some people see that something which has gone wrong makes them failures, which can be very damaging. Others look for what they can do differently next time, to create value in the experience.
And this is where you can help.
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When Accepting Constructive Feedback Is a Problem
Introduction
Sometimes, feedback can be a hard pill to swallow, no matter how kindly administered.
It takes an effective presentation by the manager to increase the chances of the feedback being accepted, understood, and implemented by the employee. However, there will always be employees who struggle with constructive criticism. I used to be one.
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Introduction
Sometimes, feedback can be a hard pill to swallow, no matter how kindly administered.
It takes an effective presentation by the manager to increase the chances of the feedback being accepted, understood, and implemented by the employee. However, there will always be employees who struggle with constructive criticism. I used to be one.
The Story
I wasn’t always a tough cookie. I used to love getting feedback, being eager to please others and to do well. But, it’s easy to devolve. Over time, I became more difficult to deal with when receiving feedback. I couldn’t even take a compliment.
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