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BPO Philippines Call Center Outsourcing Boom

Recently I was doing some research about doing business in the Philippines and I came across this article and thought you may be interested. Currently, the Philippines is growing like crazy due to 3 major reason:

1. American and UK customers have rejected the notion of India as a source of quality Voice support.
2. The global recession, and especially the hurt US companies are feeling now
3. Quality, well spoken agents. They have a strong influence from the US culture.