Staff Meeting Alternatives
March 9, 2009 by Admin
Filed under Call Center Manager
Many people feel weekly meetings are important for getting work done. This is true if the purpose of the meeting is to accomplish work by collaboration and participation. Collaboration means working together cooperatively. Participation occurs when everyone is sharing ideas, helping to solve problems, and taking outside work assignments.
However, many weekly staff meetings become status briefings. Briefings come from each attendee, who merely reports on what they have done in the past week or will be doing in the upcoming week. Sometimes an issue may be shared, but may not be followed with a request for aid from the group. Status meetings have their place in business, but sometimes they can cost the company more than they benefit the attendees. Below is a quick look at what a one hour meeting might cost and some alternatives a manager may choose from in order to reduce meeting costs, while maintaining or improving the business benefit received each week.





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