Performance Management Process


“Consistently Achieve Call Center Performance By Using This Simple, Yet Effective, Performance Management Process!”

Two Important Questions…


  • Are you or your team challenged with day-to-day performance issues?
  • Do you spend your time trying to achieve what seems like unrealistic goals?
Performance Management Process

Your Solution…


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If you answered “Yes” to these questions, then you’ll definitely want to get your hands on this Call Center Performance Management Blueprint.  As a leader  you understand the importance of time saving tools, simple yet effective processes and streamlined execution.

Now imagine a tool that helped you work smarter not harder. The Performance Management Process is a complete turnkey solution that will save you time, save you embarrassment and save you frustration.





Learn How To Effectively Use This Call Center Performance Management Cycle To Deliver New Levels of Performance In Your Call Center

  • Set Goals & Objectives
  • Ongoing Feedback
  • Coaching
  • Performance Reviews
[text_block style=”style_1.png” align=”left”]Mostly likely you’re familiar with some of these components, however this report will show you how easy it is to put together a much simpler process, while being amazingly effective. The Call Center Performance Management process includes the very effective 4-Step Process:[/text_block]

The 4-Step Process

[text_block style=”style_1.png” align=”left”]What if You had a 4 step process that covered all the critical steps you needed to address the two major stumbling areas for your employees?[/text_block]

Special Offer For Call Center Professionals

[text_block style=”style_1.png” align=”left”]So you risk is protected with a 100% money-back guarantee.  The next question is what kind of bonus am I willing to offer?[/text_block]

Get This BONUS If You Act Today

Incredible Bonus

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Here’s the deal…

The Call Center Best Practices Membership normally costs $27 per month. This is an exceptional deal at this price. But what if I say that you get a free membership for 30 days! After that you will be re-billed at $19.95 per month. That is a yearly savings of $137 – WOW! I think that is pretty good… If for any reason you want to just discontinue the special offer membership, then simply send me a note through my support area and I will personally cancel it for you.


Here’s What Is Included With Your Bonus Membership

  • SMART Goals Online Form

    Set goals on the fly for your agents, Team Leads, Supervisors or Managers.  You can quickly create and print objectives based on a proven system.

  • Inbound Cost and Revenue Matrix

    Inbound – This is a great online calculator that allows you to modify the different variables of cost and revenue so you know what is working and what is not.

  • Outbound Cost and Revenue Matrix

    Outbound – This is a great online calculator that allows you to modify the different variables of cost and revenue so you know what is working and what is not.

  • Call Center Motivation Templates

    This is an outstanding resource.  One of the best ways to improve performance and get better results is through healthy contest for your agents.  Over 100 templates to choose from.

  • Call Center Webinars

    Premium members get free access to webinars that will be conducted throughout the month.  These will be sharing of best practices, as well as request from you and other premium members.  We will leave no stone unturned.

  • Cost Of Goods

    Do you know how to calculate the cost of service delivery?  With this online calculator you can do just that.  ONe of the best financial pieces I learned at at early stage in my career is the impact of the cost of goods and what it means for your business.

  • Call Center Information and Best Practices

    You’ll have access to the most powerful, thought-provoking information to improve performance at your Call Center or BPO.  We share the latest ideas and tactics that are working for our industry all of the world.  Adding to the premium contact membership all the time.

Grab Your Copy For Today’s Special Price… $17



[text_block style=”style_1.png” align=”left”]This guide has sold for more than $47 before, but I want to make sure that I get this Performance Management Process in as many hands as soon possible, because it is needed!  That is why your price today is only $17[/text_block]
[text_block style=”style_1.png” align=”left”]To Your Success,[/text_block]


[text_block style=”style_1.png” align=”left”]PS – This product will improve the performance of your entire floor.  It is an easy process to put into place and you will quickly discover how powerful it is.

PSS – You also get 30 days to Call Center Best Practices Premium Content.  There are so many tools for you and your teams to use, your goal achievement will astound you![/text_block]