What
Members Are Saying...
"I am a member and love the site it has been so helpful to me even in the week I have belonged. I was just promoted to Trainer and am starting up a QA department. Wish I knew about this site when I was a Supervisor. "
Jeanne Bailey, CallCenterBestPractices.com Member
"The Call Center Best Practices site has valuable information and resources that have helped our operations and staff to improve our efficiencies and refine our processes. I feel that as it grows it will become an even more important resource in our growing business. A lot of thought has been put into the set up as well as the material available in this site for any call center environment."
Bill Welch, Director of Operations
Terms of Resources & Membership
Our intent is to offer outstanding Call Center Resources to our members. However, if for any reason you decide that you want to take advantage of our 100% Satisfaction Guarantee for 30 Days, simply contact us. Our customer service dapartment will take care of you.
Contact Us
You can contact us easily (and we prefer that you use our contact form), under normal conditions our response will be faster by using our contact form.
However, we understand you may prefer to contact us through traditional ways. Please use the following information:

Performance Connections, Inc
P.O. Box 454
Celina, TX 75009
Ph: 888-315-0622
Fax: (469) 546-3955
"I am a member and love the site it has been so helpful to me even in the week I have belonged. I was just promoted to Trainer and am starting up a QA department. Wish I knew about this site when I was a Supervisor. "
Jeanne Bailey, CallCenterBestPractices.com Member
"The Call Center Best Practices site has valuable information and resources that have helped our operations and staff to improve our efficiencies and refine our processes. I feel that as it grows it will become an even more important resource in our growing business. A lot of thought has been put into the set up as well as the material available in this site for any call center environment."
Bill Welch, Director of Operations
Terms of Resources & Membership
Our intent is to offer outstanding Call Center Resources to our members. However, if for any reason you decide that you want to take advantage of our 100% Satisfaction Guarantee for 30 Days, simply contact us. Our customer service dapartment will take care of you.
Contact Us
You can contact us easily (and we prefer that you use our contact form), under normal conditions our response will be faster by using our contact form.
However, we understand you may prefer to contact us through traditional ways. Please use the following information:

Performance Connections, Inc
P.O. Box 454
Celina, TX 75009
Ph: 888-315-0622
Fax: (469) 546-3955

