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How To Use The Online SMART Goals Form

September 6, 2009 by Admin  
Filed under Performance Management

Using SMART Goals as a way to motivate your staff, provide discipline, and to keep your call center agents on the right path, helps save time and reduce non-achievement of company metrics.

Call Center Best Practices has two resources that will help you understand the process and more importantly help you effectively create SMART goals on on the fly.  Both resources can be found in the SMART Goals section.

Here is a video showing you how easy it is to use the online form:

Please enable Javascript and Flash to view this Viddler video.

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Call Center Games

Comments

2 Responses to “How To Use The Online SMART Goals Form”

  1. LaShanda on November 19th, 2009 10:02 am

    I did not receive my 2 free game ideas. Please send them.

  2. Admin on February 22nd, 2010 11:24 am

    Hi LaSHanda,

    When you signed up free to get the free samples at http://www.callcentergames.com did you confirm your subscription?

    Thanks
    Greg

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