Effective Management – Using SWOT Questions to Engage Your Staff in Improving Processes

I’ve recently been working with a group of managers who are finding it difficult to encourage their staff to evaluate their working processes in order to generate ideas for improvement (asking the question ‘what improvements can you think of’ was getting them nowhere fast!)

My view is that it’s useful for staff to have a more structured approach for evaluating processes and that SWOT can help with that. Here is the outcome of the work I did with those managers (using the example of the evaluation of a new system) and which they are now using with their staff

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