Employees complain when they don’t get training, or they complain when they do. When they don’t get training they grumble that they need it for improved job performance. When they get training, they bellyache that it is dull or doesn’t pertain to their particular job description.

Please Login or Register to read the rest of this content.

Public speaking is the number one fear in most people, the number two would be fear of dying for most people. So many people get stressed out at the thought of speaking in public that many of us would like to avoid this problem entirely, but this is hard to do.

If you are a small business owner, or as part of your current job you are expected to provide presentations to others, then you need to get over your fear of public speaking. If we want to be leaders or achieve anything meaningful in our lives, we will often need to speak to groups, large and small, to be successful.

Please Login or Register to read the rest of this content.

In my previous article, I invited you to consider:

* Do my leaders exude fundamental, critical characteristics of a fully engaged employee, such as initiative, passion and accountability?

* What would compel ME to go above and beyond my job description?

* If I had the opportunity to contribute to the development of my organization’s vision and goals, how would this impact my commitment to its success?

Please Login or Register to read the rest of this content.

A culture of learning is a positive environment that promotes employee motivation. When you plan employee training, it is beneficial to promote your culture as one that is continuously training and learning new things. It is important to be innovative. Change is positive but without a learning environment culture then the changes will be difficult to manage.

Management must be onboard to promote employee training. In order to get management to agree to providing training to staff you need to prove the need for the organization as a whole, or you will never get the funding. Management needs to rally with you when promoting training or the attitudes of the employees will not be positive toward the approach.

Please Login or Register to read the rest of this content.

“Ninety-five percent of people would rather face death by fire than speak in public.”

I find this easy to believe, because I used to fit begrudgingly into that 95%. In 1989 I went through a curious inner turmoil – I was fascinated by the notion of being a trainer… but deathly afraid to speak to groups of more than two people.

Please Login or Register to read the rest of this content.

‘Hot Tricks’ are all those things a trainer does to bring his or her training sessions to life. We are using the term to include everything from:

Please Login or Register to read the rest of this content.

There are many aspects of training that can only be effectively carried out on the job. Yet when you look around, you will find hundreds of thousands of training courses and training programs that attempt to train people in skills that involve other people without the other people. See how many training courses you can find on customer service. On Google there are 114 million entries.

Please Login or Register to read the rest of this content.

By Kathy John

Often an organization recognizes a need to improve their level of customer service, sales, supervision, leadership, emotional intelligence or some other facet of emotional competence. They go through a process of deciding who is going to deliver this training and the results they would like to see.

They are aware of the need for the training and development and are prepared to invest in their staff. Frequently, they are disappointed with the results. The return on their investment has not been very high. They have spent a lot of money putting staff through a two-day program and there doesn’t appear to be a discernible difference.

Please Login or Register to read the rest of this content.

By Govindan Ramu

Companies invest quite a bit on the training and development of their employees. On the other hand, there are companies which refrain from investing in training. This is partly because they doubt whether such investments would pay back anything to the organization.

However, today, most managers in companies appreciate the importance of training and want to invest in their employees’ training and development.

Please Login or Register to read the rest of this content.