How Effective Leaders Use Positive Reinforcement For the Greatest Effect

July 28, 2010 by Gail  
Filed under Call Center Manager, Employee Motivation

How Effective Leaders Use Positive Reinforcement For the Greatest Effect

By Peter L Mitchell

There has been a lot of research over the years to try and discover why some leaders are more effective than others. Unfortunately, the major part has been based on what leaders say they do rather than actually what they do.. One researcher who has devoted their time to what leaders actually do, is Dr. J Komaki.

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Simple Ideas to Motivate Staff

July 18, 2010 by Gail  
Filed under Employee Motivation, Employee retention

Simple Ideas to Motivate Staff

By Leanne Welsh

So why does keeping your staff motivated matter? The success of any business can be traced back to its staff and their productivity. Motivated staff will equal happy staff. Happy staff equals productive staff. Productive staff will translate into sales and income.

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Outstanding-Employee Awards Build Morale, Drive Excellence

Outstanding-Employee Awards Build Morale, Drive Excellence

By Jackie Wells Smith

Outstanding-employee, or employee-recognition, awards are some of the best ways not only to honor the work of your employees, but also to provide an incentive or goal for the entire workforce to help you exceed your business objectives.

You can use the psychological effect of a tangible trophy or plaque and the accompanying ceremony to energize the morale and refine the focus of every employee, so he or she can possibly be similarly recognized.

Employee awards are usually organized in two broad categories: planned and unplanned awards. Planned awards recognize an employee’s remarkable record during a given period of time that has advanced both the company’s growth and the employee’s professional growth.

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Team Building Ideas

July 5, 2010 by Gail  
Filed under Employee Motivation

Team Building Ideas

by Alison Gray

When John Dunne penned the phrase: “No man is an island”, he could well have been writing about the work ethos of corporate organizations to-day.

For, long gone are the days when the focus was purely on the individual, and personal goals in the workplace. Nowadays, however small the enterprise, the emphasis is on all members working closely together. And, for that, you need plenty of team building ideas, teaching your members how to communicate and interact well together, working collectively towards the same goals. After all, a business can only be truly successful when staff are motivated and pull together as a team.

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How to Communicate Effectively About the Rewards Program to Your Employees

July 4, 2010 by Gail  
Filed under Employee Motivation

How to Communicate Effectively About the Rewards Program to Your Employees

by Amit Bhagria

There is a famous acronym that clearly helps us in defining you and me – its called (WIIFM) and it stands for “Whats In It For Me?” If we expect our employees to portray the new values of our organization through their own behaviors, then they must understand the ‘WHY’ & the ‘HOW’.

The HOW part of (WIIFM) is addressed by our rewards and recognition model whereas the WHY part must be clearly addressed in the communication one would be making. I am talking about why a new system is getting introduced, and how it will be beneficial to the individuals in the first place.

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The Art of Appreciation

July 3, 2010 by Gail  
Filed under Employee Motivation

The Art of Appreciation By Craig Twombly

Appreciation as defined by the Merriam Webster dictionary is an expression of admiration, approval, or gratitude. Appreciation in the workplace is not only valuable but necessary. Appreciation is the “Thank you for a job well done” and other gestures that are displayed at work.

Seems pretty simple, right? For something that seems so simple, it often becomes a challenge during day to day work lives. It is often assumed that the only way to truly appreciate people is through financial means. It would only stand to reason that during tough economic times everyone just wants more money. Most studies show that Appreciation and Participation are very important to employees’ happiness in any organization.

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Avoid Associate Invisibility

June 24, 2010 by Gail  
Filed under Employee Motivation, Employee retention

Avoid Associate Invisibility

nvisibility

A discussion with any adolescent boy about superheroes and powers will invariably include the power of invisibility. Along with super strength, speed, and intelligence, invisibility ranks high on the list of coveted powers. What seldom comes up is the curse that comes with the power of invisibility.

Ask somebody what they would / could do if they were invisible. Ask yourself what you might do. Your answers will likely be similar to everyone else.

An informal Twitter / Facebook poll revealed some interesting answers.

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Employers Can Resolve Employees’ Bad-Attitude Issues If They Remain Focused on the Process

June 22, 2010 by Gail  
Filed under Employee Motivation

Employers Can Resolve Employees’ Bad-Attitude Issues If They Remain Focused on the Process

Employees with bad attitudes are nothing new in the workplace. New employees may discover that they are not integrating into their new jobs or establishing relationships with co-workers as they expected. Major company changes, such as new ownership, can be so disruptive for some employees that they react with bad attitudes. Other employees may be experiencing personal issues and bringing the resulting bad attitudes caused by those issues into the workplace.

That is why employers that develop, implement and focus on a process to address bad attitudes are more successful at helping employees and improving the workplace culture.

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Employee Motivation and Training – When to Get Outside Help

June 20, 2010 by Gail  
Filed under Employee Motivation

Employee Motivation and Training – When to Get Outside Help

Employee motivation and training are the cornerstones of employee engagement. Well trained and highly motivated employees are more often engaged at work and are more productive that those who may not have received the proper training. Sometimes company provided training is not providing employees with the knowledge and tools they need to stay motivated and get their job done.

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The Significance of the Unexpected

June 16, 2010 by Gail  
Filed under Employee Motivation

The Significance of the Unexpected

Do you hate it when things don’t go the way you planned? The times where you go, “that wasn’t supposed to happen!” Does it frustrate you when things don’t go as expected? Most people say yes, of course. Unexpected circumstances are usually bad. Someone quits, new technology doesn’t work, new competitors come along, and your thrown for a loop. Consider the value of the unanticipated in your life.

There is a lot to be said about the unexpected and how it impacts our reality.

The value of the unexpected:

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