Call Center Resources: Leadership Training
June 17, 2010 by Gail
Filed under Call Center Metrics, Call Center Resources, Call Center Training, call center
When Call Center managers gather to talk about what Call Center resources are necessary to run a successful Call Center, the discussion inevitably turns to the Leadership and Leadership Training.
While that is probably no surprise to most managers reading this post, what may be a pleasant surprise is the Leadership Training material that is being offered at our partner site: Call Center Leadership Training.
Take a look at our video to find out more about the Call Center Leadership Training that is available.
This training program consists of 15 modules with the first being “The Role of a Supervisor.”
By signing up today FREE, you’ll gain instant access to Module One: Role of a Supervisor. This is the same exact module That is offered in our “Leading For Results” program.
