Call Center Games Focuses on: Engaging Your Employees, which Drives Performance and Allows Your Team To Be Top Performers...
Are You Struggling With Finding Innovative Ways To
Improve Employee Morale and Performance?
My name is Yvette Rosendo and I have been a call center manager over 25 years. I purchased the call center games during my tenure at Prudential Insurance for my Call Center teams. I found the games to be interactive and quite motivating for my staff and I. The games provided friendly competition among the entire call center department. My favorite game was the Rummage Sale game and Two by Two. We change the games to meet our needs based on reaching improved AHT goals or decreasing ACW. The staff were engaged and tried to work harder to hit their respective goals when we held contests. I would recommend this product to all Contact Center managers and employees.Yvette Rosendo, Council for Professional Recognition
Achieve More of Your Call Center Goals
Motivating Your Call Center Agents
I've been involved in managing Call Center Performance, in some form or fashion, for the past 24 plus years. And because of that, I've observed the best practices of some of the top performing call centers.
Based on my observations the key areas that need to be focused on before you can start achieving top notch call center performance is having the following four items prevalent in your call center:
- Education (on what to do)
- Having the right tools
This list might stress you out. But don't let it. Getting here is easier than you think.
In fact, you can actually build the two most important components (Trust and Employee Engagement) by simply getting your call center agents involved.
I discovered a tool several years back that has allowed me to not only build trust with my employees but it developed a greater level of employee engagements. Once I started using this tactic on a consistent basis, I found some pretty amazing things began to happen:
- Absenteeism dropped by 19%
- Attrition started to decrease
- Productivity improved 39%
- and most important is that we started achieving our Key Performance Indicators on a consistent basis.
Generally speaking our call center agents were happier and it as all because of the new process we used and the happier they became the more productive they became.
Are you curious?
This Solution – Call Center Games – contains over 100 incredibly useful templates to improve all levels of performance. Each template is designed to help motivate your team, which improves morale, resulting in improved sales performance.
Utilize this tool to drive any type of performance goal you may have. It works well when multiple teams are all competing for the same goals, but works just as well within your team.
What Will Call Center Games Do For You?
You'll Find That Your Goals Are Easily Achieved!
- Helps You Improve Any Goal Metric
- Will Help You Improve Quality
- Improves Your Sales Results, Such As Conversion
- Improves Morale
- You Will Improve Your Teams Productivity!
With Call Center Games, your results will be outstanding and better yet they will be easily achievable..
Now, I know you're probably skeptical. That’s normal and healthy.
However, before we go on, let me give you four good reasons I can back up my claims:
4 Reasons To Believe That
Call Center Games Can Deliver!
I’ve been in the call center business for over 24 years and I know this product Works
When I used these games as a supervisor, I was able to achieve the highest producing sales teams, consistently. Everyone wanted to know my secret…because I had the lowest attrition, the lowest absenteeism and the highest conversion rate.
I have personally witnessed the success other supervisors and managers have achieved. They have improved all aspects of call center management, sales, quality, customer retention and any metric they used call center games to improve.
I attribute these results directly to the Call Center Games we used.
Call Center Games is easy to follow and incredibly easy to start. Each game provides a purpose, description,, suggested supplies list and a follow-up form to get feedback from your team members so you can constantly improve your process.
Call Center Games is a complete turn-key solution to improve performance and morale of your team(s).
New Approach To Productivity
If you are looking for new ways to motivate your team…if you are looking for new methods to make call center work fun and exciting… if you're looking for activities to boost morale and drive performance, look no further. It’s Here. Let’s take a look at all the benefits you'll receive.
- Call Center Games provides over 105 games you can use to improve performance and productivity
- Your team will produce more sales
- Easy to follow templates that clearly define the process
- You will be able to enjoy your teams results
- Quick to implement and start
- Less confusion and quicker results
- Increased Morale
- Your team is happier and all other results will improve
- You can mix it up so nobody ever gets bored
- Your group will outperform other teams in your center
- You will have the pride knowing that your group is the best
- Call Center Games gives you the ability to meet your goal requirements
- You’ll Get Recognized for a job well done
Each activity was provided by supervisors who tested the success on their teams. They recorded the impact and compiled lists of necessary supplies and possible prizes. Gathered by CallCenterBestPractices.com for your benefit this group of games is innovative and fun.
There is an idea in here for every team. With over 100 different contests, games and activities you will not miss a beat!
Now, you're probably wondering how and why we can do all those things.
Let me explain.
Call Center Games is designed to make call center work fun, increase morale and help you drive performance the easy way.
Listen To What Other Call Center Professionals Are Saying
“I am a new Operations Manager in our 600 seat call center and I got one of the toughest teams – absenteeism was running wild and our performance was by far the worst in the center. I used your Call Center Games and my team quickly moved into the top spot. Now everybody thinks I am an awesome leader. Thanks!”Aubie Pouncey, Springfield, MO
“These games were easy to follow, set-up and run. I let my team choose from a group of 5 activities to get them even more involved. They really enjoyed winning and seeing their performance improve.”David, Team Leader, Carlisle, PA
“I was just out of ideas for new performance drivers and it was clear my team’s morale was low. After running a few suggested contests our sales were higher and I could tell the team was enjoying work.”Tina, Sales Supervisor, Dallas, Texas
“Our employee base was not happy and it was affecting our performance. So we decided to give Call Center Games a chance. Almost immediately, people began to have fun and focus on healthy competition. I highly recommend this tool to all call center leaders.”Karl, Site Director, Allentown, PA
“I’m the training manager for a large Outsourced call center. We had difficulties hitting our clients goals but we used call center games to change all of that. Our employees really seem to enjoy the competition and other areas such as attendance, has improved.”Jenny, Training Manager, Salina, KS
You Get 10 Times Your Money's Worth
Call Center Games is a collection of sales and productivity improvement games that has proven a guaranteed success rate over the past 18 years. You will find that each one of the templates has been organized and laid out so you can start improving performance immediately. (Just Updated!)
The value of this collection is 10 times that of the price. As yourself..what could this be worth to you? What is having the ability to improve performance almost immediately worth to you?
Let me summarize what you get:
You get a 30-day trial of our call center games package, with over 105 games. Plus a complete description of all the games and supplies needed. You get instant access and a 100% satisfaction guarantee!
If you respond right away, you pay only… $17 (This is a special offer and will not last! I reserved the right to increase this price without notice, so take action today.)
Act Immediately and Receive These BONUSES!
Since I know it’s 100% to your benefit to act right away, I want to make this easy for you. We're providing even more reason why this opportunity should not be passed up. We're giving you additional incentives – giving you every possible reason – to say YES today! If you respond immediately, you'll also receive the following:
How Did It Go Form!
We’ve also added our own “How Did It Go” Form to the packet. With this form you can measure how successful these and other games drive performance in your call center. This was not included in previous versions of this packet and has been added at no extra fee! $19.95 value.
30 Day Free Membership To Call Center Best Practices.
CallCenterBestPractice.com is the leading solution site for call center professionals. Consider it as your own personal high paid consultant for a fraction of the cost. You’ll get all the answers from the Best Practices of the top call centers in our industry. You’ll get access to incredible solutions that will help save you time and allow you to provide a greater level of performance.
This is a 30-day free trial. After your free trial expires you will be billed $19.95 a month. You can cancel at anytime and you’ll receive details with your sign-up email. Or you can visit our support area and easily request to discontinue this membership and not be billed.
Here's What Is Included...
SMART GOALS ONLINE FORM: Use this form to quickly generate SMART Goals for your teams…
Cost Of Goods
All Exceptional Call Center Leaders know and understand their costs, this Cost of Goods Model does it for you.
Inbound Pricing Model
Use this Inbound Pricing Model to determine revenue for your Inbound projects. Just drop your variables in…
Call Center Webinars
We offer several Call Center Webinars throughout the month that provide you with performance insights
Outbound Pricing Model
Do you want to know how much revenue and cost you will have for your OB projects? Use this Model To Find Out!
New insights on the latest techniques and ideas that are working now, plus ideas that have always worked, shared.
You Can't Lose With Our 100%,
Ironclad Money-Back Guarantee
These bonuses are yours to keep even in the unlikely event you decide to take advantage of our ironclad money back guarantee:
“Your satisfaction is assured through our no risk, you-can't-lose, 100%, no-questions-asked, iron-clad money back guarantee. If for any reason, you aren't thrilled and satisfied with our product, just contact us within 60 days and we'll refund 100% of your purchase price. No hard feelings.” Really!
“What I'm saying is, don't decide now if this product is for you. Just get it and try it out. If it doesn't do everything I say and more; if you don't save money, time and frustration; if it isn't life-changing; if it doesn’t work for you, you have nothing to worry about because you can get every dime of your money back under our no-loopholes guarantee. You have nothing to lose and everything to gain.”
Call Center Performance Tools and Tactics
Complete Call Center Leadership Development Program
Call Center Motivational Templates
Greg Meares, CallCenterBestPractices.com
“Call Center Best Practices provides outstanding tools and resources for those in the call center industry that are looking for ideas and solutions with tried and tested methods to help drive performance.“
Here's What You Get When You Order Today:
- 1000's of articles, spread out over 36+ Categories for Easy location
- Complete 'Leading For Results' Front-Line Leadership Development Plan
- Templates To Motivate and Increase Productivity for your Front-Line Agents
- SMART Goals Online Form That Will Allow You To Set Objectives and Goals
- Revenue and Costing Models To Help Determine Profitability and To Identify Your Costs
- Call Center Games (All 105 Templates)
- How Did We Do Form (Call Center Games)
All orders 100% SAFE using our SECURE server
Have A Question...? Get Common Answers Below
Below you'll find common questions and answers about both our free and premium membership. Discover the power and value of becoming a member of Call Center Best Practices. Your life will certainly get easier once you do.
Q.How Is The Call Center Games Delivered?
A.Once The Transaction is Processed (2 minutes), you’ll immediate have access to Call Center Games, as well as the Call Center Best Practices 30-Day Free Trial.
Q.How Do I Sign-Up?
A.It’s Simple, right below these FAQ, you’ll find a button to complete your transaction.
Q.What If I want To Cancel?
A.It’s a simple process. Simply use this form to send me and my team a message that you want to cancel and we will ensure that you are not billed any longer. Call Center Games is a one time payment. If you decide to cancel the bonus membership to CallCenterBestPractices then simply do so here.
Q.Once I Sign-up How Do I Get All Of The Content?
A.Once you sign up you will receive a registration link to your materials. Simply sign-up, and download Call Center Games.
Q.How Can I Use The Leadership Development Modules?
A.This is an amazing front-line leadership development program that was developed to bring newly hired team leads up to speed. There are 15 participant modules and 15 facilitator modules (use this to formally train.) Or this system can be used module by module based on your Call Center needs.
Q.What Are The SMART Goals Online Form All About?
A.SMART goals stands for Specific, Measurable, Attainable, and Time-bound. This is an extremely effective way for your team Leads/Supervisors to set specific and achievable goals. CallCenterBestPractices.com but this form online for easy access and completion. Simply fill it in the export it.
Q.Call Center Webinars? What Is This?
A.Throughout the month the Premium Content membership will have Call Center Webinars to discuss what is working right now. Learn the tactics to drive performance, increase various KPIs and improve your center.
Q.Who Is Greg Meares and Why Should I Listen To Him?
A.Greg has worked in the Call Center Industry for 24 years now and has run some very large and successful operations. He currently is a Senior Consultant working globally, helping organizations all of the world improve their call center results. He provides much of the same material that he charges his clients on this site for penny’s on the dollar.