The trouble here is inconsistency. Ever been asked “Would you like some feedback?”…and felt a sense of trepidation; a sense of being uncomfortable because criticism was just round the corner?
It need not be like that and you, as manager, can make it different. Creating a positive activity that is valued by everyone, especially those on the receiving end.
You see, some people see that something which has gone wrong makes them failures, which can be very damaging. Others look for what they can do differently next time, to create value in the experience.
And this is where you can help.
